- All shipping charges will be calculated and shown automatically when your check out.
- NinjaVan (for Cash On Delivery Orders) is only available in Wilayah Persekutuan and Selangor ONLY.
- Once payment is made, Emel will process your order within 24 hours (working day) and will ship within the next 48 hours (working day) by POS LAJU / SF Express or NinjaVan.
TRACK YOUR SHIPMENT
|POSLAJU TRACKING - Track your shipment using your Poslaju's tracking number on Poslaju's website HERE.|
|NINJAVAN TRACKING - Cash on Deliver (COD) - Track your shipment using your NinjaVan's tracking number HERE.|
SHIPPING TIME & COST
|COUNTRY||SHIPPING FEE*||TRANSIT TIME **|
|Malaysia||FREE||2-3 working days|
|Singapore||RM 40 [ Below RM 350 total order ]||4-8 working days|
|FREE ABOVE RM 350 total order||4-8 working days|
|Brunei & Indonesia||RM 70 [ Below RM 400 total order ]||4-8 working days|
|FREE ABOVE RM 400 total order||4-8 working days|
|Thailand, China, HK, Philipines, Vietnam, South Korea||RM80||
5-8 working days
|Australia, United Kingdom, United States of America, New Zealand||RM80||5-8 working days|
|Rest of WORLD||RM150||
8-10 days (varies by country)
Orders > RM1000
|2-10 days (varies by country)|
* = Please note the international delivery charges do not include any applicable importation charges, taxes and duties by customs in the country where the order is to be delivered. You are responsible for such taxes and duties.
** = Indicated transit times are subject to custom clearance.
IMPORTANT - SALES DELIVERY TIMES: During sales periods, please allow 1-2 extra days for fulfillment given the massive increase of orders being processed.
IMPORTANT - MERDEKA & HARI RAYA HAJI DELIVERY TIMES: Purchases after 31 August 2017 will only be shipped after 5th September 2017.